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Odoo SMS Marketing: SMS campaigns with ERP data and Anatel compliance

SMS campaigns

Send segmented SMS campaigns using the data from your ERP: customers by region, purchase profile or CRM stage. SMS sent through Brazilian carriers (Claro, Vivo, TIM, Oi) with automatic opt-out under Anatel and LGPD rules.

Marketing Official Odoo module

Odoo SMS Marketing

Why Odoo SMS Marketing?

Real results our clients achieve.

High open rate

SMS has an open rate above 95 percent within a few minutes. Ideal for urgent notifications, flash promotions and appointment reminders.

Segmentation by ERP data

Send to customers who purchased in the last 30 days, leads in a specific city or contacts from a specific segment, directly from Odoo data.

Automatic opt-out under Anatel rules

A STOP reply processes the opt-out immediately. The number is blocked from new campaigns under Anatel rules and LGPD guidelines.

Shortened trackable links

Links in messages shortened and tracked. Know which recipients clicked and which generated a conversion in the CRM or e-commerce.

Features

What's included in this module.

SMS Campaign Creation

Message editor with character counter, SMS preview and insertion of dynamic fields (name, company, amount) for personalization at scale.

Segmentation by Odoo Filters

The same powerful segmentation as Email Marketing: filter by any field from CRM, sales, inventory or a custom module.

Sending via Brazilian Carriers

Integration with certified SMS providers for routes on Brazilian carriers (Claro, Vivo, TIM, Oi), ensuring delivery and avoiding spam blocks.

Automatic Opt-out (STOP)

A STOP reply to the sending number processes the cancellation immediately in Odoo. The number is blocked from all future SMS campaigns.

Trackable and Shortened Links

URLs automatically shortened in messages to avoid wasting characters. Clicks tracked per recipient for conversion analysis.

Delivery and Click Reports

Delivery status per number (delivered, failed, invalid number), link open rate and performance comparison between campaigns.

CRM Integration

Clicks on campaign links can create or update leads in the CRM automatically, tracking which campaign originated each opportunity.

Transactional SMS

Beyond marketing, use SMS for transactional notifications: order confirmation, tracking code, billing and appointment reminders.

Native integrations

Odoo SMS Marketing connects natively with other Odoo modules, no external integration.

Why implement with KMEE

KMEE configures Odoo SMS Marketing with Brazilian SMS providers approved on the national carriers, automatic opt-out under Anatel rules and segmentation filters based on the client's ERP data.

About KMEE

Who it's for

Scenarios where this module delivers the most value.

Flash Promotions in Retail

SMS campaigns to registered customers with a limited time offer, with an immediate open rate far higher than email.

Appointment Reminders

Clinics, repair shops and service providers that send appointment reminders by SMS to reduce no-shows.

Billing and Financial Notifications

SMS alerts for due dates, payment confirmation and boleto generation notification, with a link to the customer portal.

Abandoned Cart Recovery

Automatic SMS to customers with an abandoned cart in the Odoo e-commerce, with a direct link to the cart and a discount offer.

Frequently Asked Questions

Is the SMS sent through the Brazilian carriers (Claro, Vivo, TIM, Oi)?

Yes. KMEE integrates Odoo with certified SMS providers that use direct routes on the Brazilian carriers, ensuring delivery and correct sender identification.

Is the STOP opt-out automatic?

Yes. When the recipient replies STOP to the SMS, Odoo processes the cancellation immediately and blocks the number for all future SMS campaigns.

Can I also use SMS for transactional notifications?

Yes. Beyond marketing campaigns, Odoo sends automatic SMS for order confirmation, tracking, billing and appointment reminders via marketing automation.

What is the cost per SMS?

The cost per SMS depends on the provider contracted. KMEE recommends the providers with the best cost-to-delivery ratio for the client's volume and configures the integration in Odoo.

Start with a free assessment

Thirty minutes to understand your operation and tell you what to fix first, in the right order. No commitment.