Odoo Field Service Management
Field service management integrated with your ERP
Manage field technicians directly from Odoo. Work orders, smart scheduling, mobile app for technicians, parts control, and automatic invoicing — all in one system, no parallel spreadsheets.
Why Odoo Field Service?
Real results our clients achieve.
Connected technician
Mobile app for field technicians: receive work orders, log activities, collect digital signatures, and close jobs without returning to the office.
Smart scheduling
Automatic work order distribution by availability, location, and specialty. Less travel, more jobs per day.
Automatic invoicing
Closed work order automatically generates invoicing via contract or one-off, with integrated NF-e and financial reconciliation.
Native Odoo integration
Parts deducted from inventory in real time, customer history in CRM, invoicing in financials — no double entry.
Features
What's included in this module.
Work Orders
Create, assign, and track work orders with priority, SLA, and full history per equipment and customer.
Scheduling & Routing
Technician calendar with availability view. Geographic routing to minimize travel time.
Territories & Teams
Define territories, districts, regions, and teams. Automatic work order distribution by each technician's service zone.
Mobile App for Technicians
Technician receives work order on mobile, views checklist, logs hours, photographs equipment, and collects digital signature at close.
Parts & Materials Control
Parts used in work order automatically deducted from Odoo inventory. Mobile stock replenishment tracked per technician.
SLA & Alerts
Define SLA by contract or service category. Automatic alerts for work orders approaching or past deadline.
Maintenance Contracts
Automatically generates preventive work orders from recurring contracts. Integration with OCA contracts module for recurring billing.
Reports & KPIs
Average response time, productivity per technician, first-call resolution rate, cost per work order. Real-time dashboards.
Native integrations
Odoo Field Service connects natively with other Odoo modules — no external integration.
Why implement with KMEE
KMEE implements Field Service by combining native Odoo modules with OCA extensions (territories, mobile stock, routing). We are specialists in industrial maintenance, HVAC, telecom, and medical equipment.
Who it's for
Scenarios where this module delivers the most value.
Industrial maintenance
Technical teams servicing machinery and equipment in industrial plants with parts control and SLA.
HVAC & installations
Air conditioning, electrical, and plumbing companies with multiple technicians and scheduling by region.
Telecom & IT
Internet providers, field technicians for infrastructure installation and maintenance with visit tracking.
Healthcare & diagnostics
Medical equipment maintenance companies with parts traceability and regulatory compliance.
Success stories
KMEE clients who implemented Odoo Field Service.
Frequently Asked Questions
Does OCA Field Service replace native Odoo Field Service?
The OCA/field-service module expands and complements native Odoo Field Service with advanced features like territories, availability management, mobile stock, and routing. KMEE implements the ideal combination for your scenario.
Does the technician need internet in the field?
The mobile app works online. For offline operations (areas without signal), consult KMEE about complementary synchronization solutions.
How does inventory integration work?
Parts used in the work order are deducted directly from Odoo inventory when closed. Mobile stock per vehicle or technician is also supported.
Which sectors does KMEE have Field Service experience in?
KMEE implements Field Service in industrial maintenance, HVAC, telecom, healthcare, and general field services. Contact us for a diagnosis of your scenario.
Industries that use it
Complete solutions for your industry.
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